Refund policy

🛍️ All Sales Are Final

Everything at Inko Polly is made with love, intention, and a little sparkle. That means all sales are final — we do not offer cancellations, refunds, or exchanges.

💌 Store Credit (If Approved)

On rare occasions, we may offer store credit for issues like damaged or missing items — but this is handled case by case. To be considered, email us at inkopolly@gmail.com within 5 business days of receiving your order.

🚚 Shipping Info

  • Shipping fees are non-refundable

  • Return shipping (if approved) is the customer’s responsibility

  • Items must be unopened and unused to qualify for return credit

💔 Something Wrong?

If your order arrives damaged or incorrect, email us within 48 hours (with clear photos + your order number) and we’ll make it right 💖

By placing an order, you agree to our policy. Thanks for supporting our small and mighty shop! 🤌🏼✨